The quality policy at Sandra Transport & Cie is:
- Optimize customer satisfaction by respecting commitments;
- Control the quality of our suppliers by setting up accreditation procedures and performance monitoring;
- To perpetuate our society by strengthening our responsiveness;
- Strengthen the culture of continuous improvement by analyzing the causes of our incidents and nonconformities at all levels of the company.
We are concerned about the constant satisfaction of our historical customers and with a view to offering a quality of service that meets the expectations of its new customers, Sandra Transport & Cie is committed to perfecting the structure and processes adapted to its quality policy.
To ensure the success of our approach, we will ensure that all stakeholders in the company adhere to the quality system and that quality policy is understood by all through meetings and management reviews.